45 hardness Grossly overpriced replacement parts. The WaterBoss Pro 1High … If you have any questions about this part please message us BEFORE buying. © 2004-2021 ComplaintsBoard.com. 96 canceled This company does respond, but not as often as you'd expect them to. Yes this WaterBoss Water Softener Model 900 helps you to turn hard water into chemical … I own the Pro-plus 380 for 16 months. The board failed twice of which one was covered by warranty. Parts I had to replace are: I do add 1/2cup iron out once a month at the bottom of the tank when you see water, then add 1gal water and salt over the top of it so it won't corode parts. The models are 700, 900 and 950. Word of advice, steer clear of water boss. I have much experinece with the water boss units. WaterBoss Controller for model Pro Plus 380 WE DO NOT AUTHORIZE RETURNS FOR THIS ELECTRONIC PART! Do yourself a favor, avoid water boss. Resin tank failed and the 10 year warranty meant nothing. Had several other softeners over years and all lasted 10 to 15 years. This WaterBoss review intends to enlighten you about the highlights of this highly sought after water conditioning appliance. 93245 WaterBoss … We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Discuss the issues you have had with WaterBoss and work with their customer service team to find a resolution. Iron out disinagrate plastic parts and eats metal so do not pour it on top of salt. Had a few problems but nothing serious.About 2 weeks ago machine stopped working. Very rude customer support and only want to sell more parts when they have mis-diagnosed my unit. I was excited that they were a USA company and fairly local. Far better performance over the four major downtime events that I had with this unit. You must be logged in to post a review. To provide you with more information on their water softeners, we have compiled these Waterboss reviews. WaterBoss’ cutting edge water softener designs work for you – making sure your entire house enjoys the benefits of treated water. If you use iron out (use only if you had to) only add it at the bottom of the tank before you add salt. Home. Applies to serial numbers: 02320829 – 02340482 02340558 – 02340587 02340701 – 02340787 These Waterboss water softener parts are usually specifically made, so you have Waterboss 700 controller parts, Waterboss Proplus 380 parts, Waterboss … Presenting you the Best Water Softeners from Waterboss. Inventory is sold and received continuously throughout the … For a American company they sure have a attitude, disrespectful, will not stand behind there products. Paid 500$ for this unit 16 months ago and it's shot. You can find contact details for WaterBoss above. After hours of cleaning water up. WaterBoss 220 – This type of water softener is designed to produce high grade quality of soft water for the entire household specifically for a small family (4 members or less) because of its 22,000 grain … Or the de rigueur one about "you don't understand the water level float". Concept is of this ws is wonderful but parts are weak. I have a carbon filter and whole house filtration hooked up prior to owning a water softener. PROPLUS 3Features - WaterBoss Pro WaterBoss ProPlus 380. Waterboss has three models of water softeners that are designed for different grain capacity. The WaterBoss ProPlus 380 High Efficiency water softener is a perfect addition to anyone's household. Like all appliances they do wear out. Be the first to review “380500” Cancel reply. Had to rely on a out of town water softener company to take care of some of the issues this water softener has had. Softener owner’s manual v1.0 for model 93WB and 97WB. More WaterBoss Complaints & Reviews. Easy connections 1" x 3/4". © 2004-2021 ComplaintsBoard.com. Please save your time. I purchased my waterboss at menards and I noticed recently that they no longer sell them. Here is their answer for any problem you may have, "buy a new one". Waterboss / Water Softener Pro Plus 380 — Has not worked right from the day i bought it I bought a pro plus 380 on 8/18/2012, we have had issues from day one with it. 4) had to take the brine valve housing assembly apart and re-lube the piston assembly with silicone grease which was sticking and wearing out the magnet dish assembly. WaterBoss® 36,400 Grain Water Softener. Good luck. In the two years I owned it, I had to get replacement parts for the valves. WaterBoss will replace defective parts free of charge during the first three years of ownership. I bought a pro plus 380 on 8/18/2012, we have had issues from day one with it. If you spent half the time working with your customers instead of attempting to spin their comments about your lousy cust service maybe you wouldn't get these reviews. Please Note: Prices, promotions, styles and availability may vary by store and online. I had no choice but to use this size in a small place in cottage. Should of lasted 10 years by the way they talked about how superior there products are. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. All the complaints you read about it are true. I own the Pro-plus 380 for 16 months. Hc (high capacity) But water boss didn't make it 5 years. If you want a company that will not stand behind there products and to have continuous problems go ahead and buy a water boss. Called Customer service and the … Being a assembly eng I took time to break down all the parts and had time to see where parts were becoming loose and cracking. And please, water boss surrogates, don't attempt to belittle this post with your normal spin such as 'you obviously don't know water softeners", I do. I'm just one out of many complaints of bad service and bad products this company has. DO NOT BUY THIS UNIT. Water softeners such as WaterBoss removes minerals through a process called ion exchange. Go to amazon, google, Facebook and type in waterboss. Waterboss Control Board for Model 900 $ 153.75 Add to cart; WaterBoss Injector Kit White $ 13.75 Read more; Injector Throat Water Boss $ 3.25 Read more; Sale! Replaced by a GE in the same environment that I was told was causing the failures and no issues for several months. If you start having problems I would have just go ahead and replaced the whole drive end cap assembly since that is where all the weak easy to wear and break parts mostly are and also replace the brine valve elbow assembly. I watched all videos and tried anything I could find. It will take care of all the hard water stains and make cleaning easier for the whole family. Water hardness consists of calcium and magnesium content in water. WaterBoss 900 Water Softener - Poor product design, terrible customer support, WaterBoss Water Softener - Terrible customer service from WaterBoss, View all 16 WaterBoss complaints & reviews, Poor product design, terrible customer support. Below you can read the differences between each of the water softeners. Waterboss is a company that specializes in water filtration, with products ranging from faucet filters to whole house water softener units. The resin tank and … Use this comments board to leave complaints and reviews about WaterBoss. WaterBoss 900 Water Softener - Poor product design, terrible customer support; WaterBoss Water Softener - Terrible customer service from WaterBoss; Waterboss / Water Softener Pro Plus 380 - Has not worked right from the day i bought it; Water Boss/900 - Bad Units; Waterboss 900 - Faulty waterboss … WaterBoss Water Softener Manual PRT Quest Each of them has its own advantages for the user and they are suitable for different households. 2) I had to replace the drive motor which the gears internally wore out. WaterBoss, like its business rival and industry giant Fleck, has multiple models to suit the different needs of various households. Best WaterBoss Water Softeners on the Market: WaterBoss 900, WaterBoss 700, WaterBoss 950 and WaterBoss 220: Water containing a lot of minerals that is calcium and magnesium is considered … The WaterBoss ProPlus 380 … Please Note: Prices, promotions, styles and availability may vary by store and online. Do yourself a big favor, buy ANY water softener besides one by this company! I went a brought 2 shark bite water softener connections it was that easy. *** … If you're one of the lucky ones that get a machine that stays working then good for you. I Sent in the warranty card and followed all mfg install... Save yourself hours the guide is the worst guide I have ever came across. The run a round from their tech line. WaterBoss 380 Pro Plus Control Board (2 buttons) Reviews There are no reviews yet. WaterBoss water softeners have a 10-year limited warranty if used in a residential setting. View online or download Water boss PROPLUS380 Owner's Manual And Installation Manual The company has the worst CS ever. Customer service started out ok this last 3 days until all the troubleshooting has failed and they then realized it's the media which they want me to pay 150 to 200$ to ship this to Ohio and back. Or you will have water everywhere. The WaterBoss 180 and 380 function as a 4-in-1 water treatment system, featuring: WaterBoss … In addition to myself, my brother bought one and we both had problem... Not bad, but could've been way better. Good for them. The resin in your WaterBoss … Customer Support: 800-437-8993 Search for: Water boss PROPLUS380 Pdf User Manuals. I Sent in the warranty card and followed all mfg install recommendations and called in a professional to hook it up. The model PROPLUS 380 media tank comes with a 10 year warranty, the best in the domestic water treatment market. Inventory is sold and received continuously throughout the day; therefore, the … I have a water boss 380 since 2017. Has not worked correctly from day one apparently. $ 99.99. WaterBoss's 2014 lineup of water softeners includes the 700, 900 and 950 models, which range from 22,000 to 36,400 grain capacity, a measurement of the speed of water regeneration. WaterBoss Replacement Flow Sensor/Cap Assembly 93860 for 180, 380, 700, 900 or 950. Really, how this company even stays in business with this lowliest level of cust service is beyond me. WaterBoss 950 Review: The WaterBoss 950 water softener is a high capacity whole house unit, that is designed for homeowners living in a large city. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. No service. Supervisor Ricky apparently tells me I don't have a carbon filter installed, I would invite him down to Missouri to take a look. I'm disappointed but at the same time I hope they succeed and fix their issue. I contacted the company and they forwarded new parts. The main Waterboss parts are the brine tank, mineral tank, control valve, exterior frame and microprocessor that controls the regeneration process. In conjunction with fine mesh ion exchange resin and a sediment filtration media, the model PROPLUS 380 … Waterboss Water Softener Model 900 Review 2021. WaterBoss … This Water Boss review will explain why so many customers give this water softener brand bad reviews but are all the negative reviews fair? The plastic parts are not durable like most other units which have solid or heavier plastic parts to last longer. WaterBoss® ProPlus 40,000 Grain Water Softener. All rights reserved. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WaterBoss Customer Service. I bought this mainly as well as being made and assembled in the USA. 5) had to replace the magnet dish assembly 2x:s do to being worn down on one and the other fell totally apart in pieces. It will tell you on most sites not to use PTFE and in the guide but Please use the tape! The unit can soften up to 35 grains per gallon and has a … I set it this way... All rights reserved. It will talk about the fittings that the company doesn't include. WaterBoss Replacement Flow Sensor/Cap Assembly 93860 Free Ship. Initial WaterBoss complaints should be directed to their team directly. I cannot recommend the Waterboss 900. I do. I am a landlord in a rural part of Florida. Poor product design, terrible customer support, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The customer service lady was very rude. Related products. I just got off the phone with Waterboss customer service. But if it fails and I'll bet it does then you're on your own. 1) I have replaced the brine valve elbow assembly due to the rubber inside the float disinegerated which caused it to not suck brine. HomeschoolPedia COMING SOON. They need to focus heavily on the customer service department. Called customer service on several occasions due to ongoing issues with brown water after regeneration since I have owned it from day one. 3) replaced the filmsy piston slide located inside the drive end cap assembly that cracked and would not suck brine or flush out in the reg cycle. My unit so far runs at the time I set it on delayed reg time at 4am. Like I did. Lube parts with silicone grease to keep friction down. Home 1 – Wiki; Home 2 – Wiki; Home 3 – Wiki; Home 4 – Wiki; Home 5 – Wiki WaterBoss Injector Kit Includes 93223-Red, … Waterboss units can filter iron, chlorine and … Customer service from the very beginning has been no help. Get a G.E. Delayed mode (4am) Product Description WaterBoss Replacement Quest Fittings 180, 380, 700, 900 or 950 Pkg of 2. The new WaterBoss Line of water softeners feature a powerful combination of 3 separate medias acting together to filter, soften and improve the taste of your water! 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Issues and be heard their customer service on several occasions due to ongoing issues with brown water after regeneration i... Mis-Diagnosed my unit so far runs at the same environment that i was told was causing failures. Anything i could find during the first to review “ 380500 ” Cancel reply water. A company that will not stand behind there products are this ELECTRONIC part … i own the Pro-plus 380 16! I watched all videos and tried anything i could find in any way officially connected with WaterBoss customer service several. In any way officially connected with WaterBoss customer service department but nothing serious.About 2 weeks machine! Defective parts free of charge during the first three years of ownership the company n't... Team directly eats metal so do not AUTHORIZE RETURNS for this unit months... Concerns since 2004 three years of ownership went a brought 2 shark bite water softener model 900 review.. Their answer for any problem you may have, `` buy a water boss review will explain why many. Working then good for you: Prices, promotions, styles and availability may vary by store and.. To myself, my brother bought one and we both had problem not... Far runs at the same time i set it on top of salt defective parts free of charge the! With brown water after regeneration since i have much experinece with the water level float '' to myself, brother... Many complaints of bad service and bad products this company does respond but... $ for this ELECTRONIC part 16 months ago and it 's shot were a USA company and fairly local part. Make cleaning easier for the whole family brown water after regeneration since i have carbon. Waterboss PROPLUS 380 … i have owned it from day one Terms Conditions...