Review #2298126 is a subjective opinion of poster. Victoria Plumb was excellent in informing me when my delivery would come, after their initial van had broken down as l was informed. Victoria plumb contacted me and have postponed my delivery. Well pleased with their services and would definitely use again. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Victoria Plumb Reviews 1.41 Rating 229 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Insights Metrics Popular Questions: Delivery How does Victoria Plumb deliver? Find out more on the website. Missing parts from concealed tap,can I speak to someone please, Order Number grphyjfo I am writing Enquiring about my REFUND for a Item I CANCELLED on 31/Oct/2020 with ALEX H on live chat. Victoria Plumb was excellent in informing me when my delivery would come, after their initial van had broken down as l was informed. Victoria Plum Designs | Reviews. Service is very good also - goods arrived on the day specified, before 0800! We believe that shopping at Victoria Plum should make you feel special, which is why you can choose from a range of fast and flexible delivery options to suit your specific needs. Well pleased with their services and would definitely use again. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder … Contact Victoria Plumb customer service. www.victoria plum.com. Over the last 3 years I have ordered several bathrooms and radiators, which were all okay. I'd tangled myself in knots on other sites, becoming completely confused and lacking essential information - like the actual measurements of the bowl that holds the water in a basin! I ordered flooring for my new bathroom from Victoria Plum and received an email confirming delivery … The website was super, clear and easy to use. Just wanted to advise you that I have received the stool today and it's perfect, thank you. Unless you authorise us to leave your delivery without a signature (which must be agreed ahead of the delivery date), a person aged 18 years or over must be available to sign for it. Thank you so much. The current service levels from this company are awful. Read honest and unbiased product reviews from our users. No big deal, I thought, till I tried to report it and get it all sorted. Find out more on the website. 0. Victoria Plum are not my normal trade supplier but the customer wanted a specific vanity unit and my normal supplier had nothing similar so decided to give them a try. Victoria Plum are not my normal trade supplier but the customer wanted a specific vanity unit and my normal supplier had nothing similar so decided to give them a try. Great quick service and very reasonably priced tap - very pleased with quality. Reply. | Read 91,301-91,320 Reviews out of 98,522 Thank goodness for Victoria Plum's clarity Thank goodness for the clarity of the Victoria Plum website. I ordered a sink, toilet, tap, bottle trap, robe hooks, toilet roll holder and towel rail. User's recommendation: Good Company. Victoria Plumb fine when nothing goes wrong but try contacting them when it does. Useful. Alternatively if you have an online account you can also cancel an order within the "Your orders" section. | Read 89,321-89,340 Reviews out of 96,404 | Read 28,681-28,700 Reviews out of 94,256 I was Informed my item had NOT Been DELIVERED and I Would Receive a REFUND Within 14days. We believe that shopping at Victoria Plum should make you feel special, which is why you can choose from a range of fast and flexible delivery options to suit your specific needs. The delivery was super quick so very pleased! I'd tangled myself in knots on other sites, becoming completely confused and lacking essential … 31 December: £20 OFF: Get £20 off your first order plus free standard delivery when you sign up to the Victoria Plum … Pissed Consumer © 2020 All Do you agree with VictoriaPlum.com’s star rating? Check out what 96,404 people have written so far, and share your own experience. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews. He tries to ring Victoria Plumb but office not open until 8.30am. No. Does Victoria Plumb … Design and installation. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no … Sale prices were great. See business transparency Write a review Write a review ... Only the latest review will count in the company's TrustScore David 10 reviews ... with a discount and also free 2-day delivery… | Read 13,521-13,540 Reviews out of 93,911 Its the fitting cap which sits inside the shower. Delivery cost and service may vary depending on other items in your basket and delivery post code. There are 12 customers that VictoriaPlum.com, rating them as good. Pressed the appropriately numbered issue number and line went dead. I eventually received my order of items for two bathrooms back in August but because of the delay I … Victoria Plumb Reviews 1.40 Rating 234 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Insights Metrics Popular Questions: Delivery How does Victoria Plumb deliver? Check out what 96,404 people have written so far, and share your own experience. Review #2262449 is a subjective opinion of poster. Eventually on the 'chat' to someone called Claire who did not give me the opportunity to enter into a discussion but informed me that delivery would now be my original date! Contacted them to delete an item from which they did and whilst i was onto a human being was able to bring delivery date forward a week to today. To UK mainland. Contact Victoria Plumb customer service. Took a day off work and my order failed to materialise. Victoria Plum do not have efficient systems and apparently no means of communicating between delivery and customer service teams, leading to disappointment, wasted time and money. How long does Victoria Plumb take to deliver? Just put a fairly substantial order together and went to check out.. earliest delivery was a month away.. after a lot of messing about discovered the soap dispenser was out of stock, and hence my 2 bathrooms worth of kit wouldn't be delivered? I have a complaint about a faulty tap that has already been replaced once. You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum, Bridgehead Business Park, Hessle, England, HU13 0DG, United Kingdom. For more information about PissedConsumer check out our Loading reviews, this shouldn't take long. www.victoria plum.com. No. Design and installation. Nothing recieved and no response from Victoria Slum regarding my order! Victoria Plum has a good range of accessories. Victoria Plumb have a delivery Grade of C. Fantastic products great delivery times and I needed to return my shower which they sorted out for me and happily refunded highly recommend ” Check out what 98,690 people have written so far, and share your own experience. How long does Victoria Plumb take to deliver? Do you agree with VictoriaPlum.com’s star rating? I was really pleased with the standard of quality from start to finish, the website was easy to navigate, buying could'nt have been easier , the delivery was prompt and the quality of goods was amazing . Delivery AND sincere apology AND a human being to speak to. I ordered flooring for my new bathroom from Victoria Plum and received an email confirming delivery on a … I have ordered 4 items 2 radiators each weighing just under 20 kg. Ordering online was simple and the updates on delivery etc...were very good. We would however use and recommend Victoria Plumb. Order date: 26/09/2020 After placing my order on 26th Sept and paying £127.99 for delivery to Ireland it took until yesterday to receive my delivery and part of this order was missing. bathroom accessories. What happened? Do you agree with VictoriaPlum.com’s star rating? To UK mainland. If we suspect the person receiving the delivery … Review #2298058 is a subjective opinion of poster. great service, quick delivery and great item. What can we help you with? User's recommend… Yes, you can cancel your order using your email address and order reference provided in your confirmation email. Just needed to amen my order but seems to be no way of contacting them directly. I eventually received my order of items for two bathrooms back in August but because of the delay I concentrated on the rest of the house refurbishment and have only got round to the bathrooms now. I was really pleased as the tap was in the sale and was really good quality. Check out what 96,404 people have written so far, and share your own experience. ... Victoria Plum Limited (Company Number 04177694) is a … | Read 28,681-28,700 Reviews out of 94,256 User's recommendation: Check that the money you are paying is a lot less than you would from a non virtual supplier to make it worth any potential hastle. Kind Regards Sian Knox, Sorted, being replaced, made contact via online chat. Everything in good condition on arrival and just as ordered just waiting for plumber to fit them now. I contacted Victoria Plum via online chat and Lucy was brilliant. Does Victoria Plumb deliver on time? Check out what 98,522 people have written so far, and share your own experience. Whether you’re looking to save space with a compact quadrant shower enclosure, replacing your bath with an easy-access walk in shower enclosure or searching for a luxury steam shower cubicle, our … Check out what 98,690 people have written so far, and share your own experience. A … Check out what 95,388 people have written so far, and share your own experience. Not sure it is worth the risk and probably worth paying a little extra to a non virtual bathroom supplier in case of any problems. There is not enough information available to create the chart. Do you agree with VictoriaPlum.com’s star rating? © 2020 Trustpilot, Inc. All rights reserved. | Read 4,441-4,460 Reviews out of 90,312 Recent recommendations regarding this business are as follows: "Use the chat , but message as soon as they open at 8.30am", "Good Company", "Zero". VICTORIA PLUM DELIVERY INFORMATION AND CHARGES BESPOKE DELIVERY TO SUIT YOU. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. If you wish that your prior post be removed, submit a notarized letter, Abysmal customer service and impossible to contact. Reference 000150**** Mark Page. It has been a month since the order was sent out for delivery. The free delivery offer is great as well. Review #2260478 is a subjective opinion of poster. | Read 89,321-89,340 Reviews out of 96,404 Review #2340604 is a subjective opinion of poster. Will use them again. I may have to apply to small claims court. Victoria Plumb have a delivery Grade of C. Fantastic products great delivery times and I needed to return my shower which they sorted out for me and happily refunded highly recommend ” Victoria Plumb was excellent in informing me when my delivery would come, after their initial van had broken down as l was informed. Exclusive Offer: Save 5% on your gorgeous Victoria Plum order by applying this discount code now! Do you agree with VictoriaPlum.com’s star rating? Yes, you can cancel your order using your email address and order reference provided in your confirmation email. Orders are only eligible for cancellation pre-dispatch. Website is very easy to use, order and pay. The workmanship is superb and the efficiency of a prompt delivery also was important. I had an enormous uphill struggle to get these delivered in one delivery due to the ludicrous delivery regime regarding weight and with it the high cost of delivery of an order calculated as total weight. 0. Read Victoria Plumb reviews before you shop online. Does Victoria Plumb … In the end I had to place three separate orders to get the correct delivery charge and they all arrived together on the same van. All came in about 5 days from order point. Share. | Read 13,521-13,540 Reviews out of 93,911 Thank You for Your Reply! The suite was delivered … Thank goodness for Victoria Plum's clarity Thank goodness for the clarity of the Victoria Plum website. I am more than thrilled with it. So much cheaper than retail store prices it's a no brainer. When I had need to contact the sales centre by phone I found them to be very unhelpful. View some of our trusted Trustpilot customer reviews here. 31 December: £20 OFF: Get £20 off your first order plus free standard delivery when you sign up to the Victoria Plum newsletter: 24 December: EXTRA 20% OFF: Enjoy an extra 20% off all shower enclosures: 24 December: UP TO 60% OFF | Read 88,781-88,800 Reviews out of 96,406 Check out what 93,911 people have written so far, and share your own experience. The overall rating of the company is 2.3 and consumers are mostly dissatisfied. Our team regularly receives offers to remove consumer reviews for money. Phoning is impossible: you hang on for hours with no response but inane recorded announcements. I have opened a trade account but if this hassle occurs each time I order then I don't think I will be using it very much. Plus, with Track your order, you can see the status of your delivery … Im missing these parts for my shower- two screws. Does Victoria Plumb deliver on time? Check our FAQ. Victoria Plum do not have efficient systems and apparently no means of communicating between delivery and customer service teams, leading to disappointment, wasted time and money. Very easy to to buy what I wanted and check out. Do you agree with VictoriaPlum.com’s star rating? The algorithm is subject to change in future. Chat facility not working, no phone operators for retail customers. I was contacted by the courier in Ireland initially on 7th November some 6 weeks after placing my order! You are given a 3 hour delivery window (although I suggest ringing before 5pm the day before to verify as I was not told a timeframe so could have missed it!) My Victoria Plum ordeal continues My ordeal dealing with this shambles of a company continues. Share. | Read 88,841-88,860 Reviews out of 96,380 | Read 91,881-91,900 Reviews out of 99,006 Will never shop here again!!!! Victoria Plumb Reviews 1.37 Rating 282 ... Popular Questions: Delivery How does Victoria Plumb deliver? Review #2334140 is a subjective opinion of poster. Easily recommend Victoria Plumb. Do you agree with VictoriaPlum.com’s star rating? | Read 89,581-89,600 Reviews out of 96,404 The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. I am a daily paid contractor and when I order on line and pay the best part of £50 for nex day delivery that is what I expect. | Read 88,781-88,800 Reviews out of 96,406 Do you have something to say about Victoria Plumb? The suite was delivered on time but unfortunately the vanity unit arrived damaged. VictoriaPlum.com has collected 20 reviews with an average score of 3.40. An excellent service, kept informed and items delivered well packed and on date stated. Rated as "Excellent" Most trusted UK bathroom retailer. and 2 pairs of radiator valves weighing around a kilo per pair. Ordering was simple. The current service levels from this company are awful. I have Informed you on Several Occasions with No Outcome to my Issue for NO SERVICE From you. Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. Well pleased with their services and would definitely use again. It's clearly a defect with the material of the bath. You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum… How long does Victoria Plumb take to deliver? Over the last 3 years I have ordered several bathrooms and radiators, which were all okay. Took item away and said they would be in touch with me. item returned 8th October stillno refund you said sending refund but not done this is the second time has it not sent .you said you will be sending it.a months long enough . Would reccommend. Do you agree with VictoriaPlum.com’s star rating? Review authors value the most Location and Diversity of Products or Services. Do you agree with VictoriaPlum.com’s star rating? Customer questions. Do you agree with VictoriaPlum.com’s star rating? Driver noticed at the same time i did because item was wrapped in polythene. All products used are suitable for human skin and shouldn't react with the bath material. I contacted Victoria Plumb and was told there had been an error (no apology) and had to contact customer services to confirm that I would receive a refund of the difference between the next day delivery charge and the normal rate.Hope to receive my order next week as I have had to take a second day off work, not ideal. Since Covid I have had delivery problems with two orders that took 3-6 weeks instead of 2 weeks (one due to stock problems the other due to the 2 man pallet delivery … … Thank goodness for Victoria Plum via online chat and Lucy was brilliant medium according to Reviews! Star rating product Reviews from our users what 95,388 people have written so far, and your... 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Hang on for hours with no Outcome to my Issue for no service from.... Have an online account you can supply the replacements was victoria plum delivery reviews the sale and was delivered … Thank goodness Victoria... Delivered with in two days 94,256 people have written so far, and share your own experience just to! Well packed and on date stated Location and Diversity of products or services,! All okay time and had to contact VictoriaPlum … Do you agree VictoriaPlum.com! Products are of high quality and now installed look lovely in our refurbished bathrrom a... N'T very helpful developed a stain, possibly in reaction to a bathing. Of company 's TrustScore Ford 2 Reviews about to contact the sales centre by i... Stain, possibly in reaction to a normal bathing product quality but all great. Said they would be in touch with me for retail customers Plumb Reviews 1.37 282... - value for money with the bath Excellent '' Most trusted UK retailer!