For information on how to pair your Microsoft Modern Keyboard with Fingerprint ID Keyboard to your Surface or Windows 10 PC, go here. When connecting a bluetooth device (W10) it finds the keyboard but it then asks for the keyboard pin. Once they do, select the Bluetooth device you wish to add. With Bluetooth 4.0, you get better battery life and a more reliable connection to the device it’s paired with. If there is a driver named Microsoft Bluetooth LE Enumerator then your Windows 10 computer supports Bluetooth Low Energy, and do not touch this driver. With its ultra-thin and modern look, the Designer Bluetooth® Desktop complements the look of your desk. Expand Bluetooth to see the listed drivers. Set up Craft keyboard software profiles. do not type on screen, type on physical keyboard: 0000 hit Enter. To update your drivers, follow the given instructions: Go to Start menu, type Device Manager and open it up. Step 6: After uninstalling the device, restart the computer. Please check and see if the device is still set to connect to bluetooth." To start the pairing sequence press and hold down the Easy-Switch button you want to pair your device — the LED will start to blink rapidly. When you connect multiple devices to your computer, the drivers for all these devices are saved on your computer. After the reboot, Windows will automatically install the device. Unfortunately, I'm not sure if Microsoft will issue the fix yet on the stable release so you may have to upgrade to Insiders if you want to use Windows with the BT devices. 4. There is a possibility that these device drivers may interfere with your current mouse and prevent the mouse from connecting to your computer. press connect on keyboard. In the Add a device screen, select Bluetooth and wait for Xbox Wireless Controller to appear on the list of devices. The Craft keyboard has three Easy-Switch™ buttons with a Bluetooth status LED in the top left corner. It wirelessly pairs to your laptop or tablet with the latest Bluetooth Smart technology– instantly connecting without wires or dongles to manage. Because BT4.1 supports connection with only one known device at a time. Right click on MS Designer keyboard and uninstall the device and it's drivers. After the reboot my keyboard is fully working; volume, track skipping forward and back, play and pause, etc. -or-Start Microsoft Mouse and Keyboard Center. The pairing button is usually on the bottom of the mouse. connect to device. On your PC, select the Start button , and then select Settings > Devices > Bluetooth. if not restart all devices. When you are turning your BT device ON it is searching for your Mobile or Laptop, not your first computer. I have no idea what is generating that code, but no matter what I try I get no where. Restart Bluetooth. Select Bluetooth from the sidebar on the left.This will expand to show Bluetooth drivers. now type on the device touch keyboard: 0000 hit enter it should connect. To charge your Microsoft Modern Keyboard with Fingerprint ID Keyboard, connect the inbox USB cable to the keyboard and host PC. Step 5: Right-click it and then select the Uninstall device option. Now, the add bluetooth system sees the mouse, attempts to add it, but fails consistently at: Bluetooth Mouse M557. The three mice I was using are (all Microsoft): Sculpt Touch Mouse, Designer Bluetooth Mouse and the Notebook Mouse 5000. Bluetooth Driver Update – Windows Device Manager; Wait for it to complete. Reboot . I checked the device manager and "Keyboards" is back in the listing and now with the device listed as a "HID Keyboard Device" The mouse pairs perfectly but the keyboard never seems to connect! Bluetooth. The Microsoft Designer Bluetooth Keyboard pairs wirelessly to your desktop, laptop, or tablet using Bluetooth 4.0 to instantly connect without any wires or USB transceivers. Right now, you can connect the keyboard to the computer and check if the keyboard keeps disconnecting and reconnecting issue still persists. There is no pin generated or listed anywhere for this keyboard. Hi Everyone! It found one mouse -- the Sculpt Touch mouse. If your Bluetooth is enabled, switching it off and then on again might also fix any … Right-click your device driver and select ‘Update driver software’. If go back to the Bluetooth settings, the status on both devices show up as paired (not connected), If I hit the on/Bluetooth button on the bottom of the mouse, it re-connects. A full-sized keyboard with built-in number pad and mouse will keep you productive at your desk. Reboot and try pairing again. First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field and then hit Enter to run the Device Pairing Wizard. Turn Bluetooth to On so that it can discover Bluetooth devices. Verify that you have selected the Bluetooth keyboard that uses your First Connect transceiver. ). Via windows device manager, I've removed, added, updated drivers numerous times, all to no avail. I called Anker support and the rep. said it’s an issue with Windows 10 security and I need to call Microsoft? Select Add Bluetooth or other device. 3. The Microsoft Connection Wizard will appear. Select Device Manager. After exiting the program, I was able to pair and connect that mouse. I just bought a Windows Designer Bluetooth Keyboard and Mouse to use with my Macbook Pro 13 inch, purchased mid 2012. I downloaded the SurfaceDiagnosticToolkit and ran the Bluetooth test. now go to your devise that you are connecting you keyboard to. This works on Intel Motherboards with bluetooth (5.0 tested) Press Windows + X to open the Start Menu. I have El Capitan installed. On your PC, select Start > Settings > Devices > Bluetooth & other devices. Choose your mouse or keyboard from the list of devices. The keyboard now connects correctly without any issue. Solution 3: Uninstall Ghost Devices. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager 3. your PC. After that, wait for a couple of seconds until the devices appear. Try connecting your device again. Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth . If you connect your Bluetooth device with any other phone or laptop’s Bluetooth even for once and then try to connect with your first device again, it won’t connect! Follow the instructions in the wizard to connect your device. 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