Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. They may book services for guests, such as transportation and activities. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. First Name. Trained new hires and mentored other associates. A concierge provides guests with information about locations and services outside of the hotel. Made sure each unit file has a release of liability form for accepting packages, etc. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! Recommended Templates. Ability to communicate effectively in English and Spanish. Forgot password? This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Maintain all areas including entryway, doors, lobby, and waiting areas in a neat, clean, and organized manner. 9 Whitehat Jr jobs available on Indeed.com. © 2020, Bold Limited. Remember, your resume needs to impress the hiring manager enough so you get the interview. Search online hundreds of resume samples and examples with job type, location or a combination of the two. Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. A resume builder is the easiest way to build a Lead Concierge resume. Obtained necessary tickets and provides directions to facilities. Presented property and provided amenities in a positive light to prospective residents. Bachelor’s Degree Required; Master’s Degree strongly preferred. 100+ Free Professional Resume Examples and Templates . Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. Maintained and stocked work area on a regular basis. Service focused and passionate, with strong verbal and written communication skills. Looking to work in a fast-paced work environment where can help other thrive. Job description and duties for Concierge. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Make this resume your own and get your dream job. Speaking several languages, IT literacy and discretion are also highly valued at this job. Unlimited download, print, or email on all Lead Concierge resumes. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. Lead Concierge Resume Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills. As a lead, you’re being introduced to management. Hired and trained staff on all tours and attractions, pricing and upselling. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Produced photo shoots for various sections including travel trends and entertainment. Associate of Arts General coursework towards BFA. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Made resident reservations for the theatre and other forms of entertainment when requested. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Resume Details. Generated 35% of upsells for entire hotel. Email or phone. Created monthly team schedules using Excel. Residential Concierge Resume Examples. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Lead Concierge. In-depth knowledge of restaurants, theater, museums and everything NYC. Leading the opening of new property and establishing operating procedures. A concierge provides a variety of services to guests. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Assisted Sales and Marketing with making sales calls. Pre-Written Examples. Successfully facilitating overall lobby operations. Zip Code * Upload or Build a Resume ... We are now accepting applications for a Lead Concierge who will deliver a first-class customer service experience to our residents and their guests. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Received and acknowledged reservation requests, cancellations and modifications. Organized special functions as directed by management. Acted as personal concierge to VIP and Owner VIP clients. Hilton Head Island, SC 29925. December 3 Full time On-site Send this job to a friend. Leading project teams while implementing and overseeing programs. Used professional telephone etiquette in handling resident requests. Abile to multitask while maintaining close attention to detail. December 3. Email or phone. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. Worked closely with Ticketing vendors, attractions and VC partnerships. Delivered for home owners, and notify home owners for pickup. Worked closely with various Public Relation agencies on acquiring celebrity clearances. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Assisted with accounts receivable, dining room services, and activities. Proficient in P.O.S systems micros. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Use our Job Search Tool to sort through over 2 million real jobs. Use our Career Test Report to get your career on track and keep it there. Addressed resident concerns and issues in accordance with the company's customer service standards. Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Sign in. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Professional Summary. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Ordered products for each department of the spa as needed. Received, stored and disbursed residents' packages. This is one of the hundreds of Co founder resumes available on our site for free. Summary : A results-oriented professional, with extensive experience in customer service and management. Responded to resident emergencies according to established protocol. Things to put on your resume Specific skills to mention Accurately entering reservations into required computer systems according to policy. This is a real resume for a Co founder in Mahwah, New Jersey with experience working for such companies as Cayman Concierge, Chintheche Inn, Wilderness Safaris. Assisted Executive Director in developing and monitoring staff. Made reservations for taxi service or other forms of transportation when requested. Well-versed in most common computer programs. Processed and deliver packages to residents. Updated records, make the monthly schedule, order supplies, send faxes. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Maintained required records/logs and deliver packages to the appropriate residence. Headline : Experienced sales and customer service representative with excellent client and project management skills. Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … The above resume objective doesn’t indicate the applicant’s qualifications or skills, which gives the employer no way to know what value they would bring to the company. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. Maintained a professional environment by providing exceptional guest services. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. Forgot password? Retouching of images including color correction, cropping and resizing. Edited and sequenced images for publication as picture stories and photo essays. Completed shift reports, checklist, and walk-thru. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. Greeted residents upon arrival and departure on a daily basis. Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Save time applying to future jobs. Ensured that all shifts have proper coverage of staff at all times. Lead Concierge 08/2012 to Current High grove Luxury Rentals – Stamford, CT - Greeted every resident and guest upon arrival making sure they had all packages/mail - Made sure every residents vehicle was outside ready to go prior to them leaving Objective : Recent graduate with 3 years' experience working in customer service. Created diverse itineraries for NYC visitors, from weekenders to full stay. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Supervised and trained all concierge staff. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Email. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. Ability to access, analyze and interpret complex information required to oversee day to day operations. 4,084 Lead Concierge jobs available on Indeed.com. Love this resume? Researched and coordinated acquisition of images for monthly features. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Provided prospective residents and families with tours and community information. Skills : Microsoft PowerPoint, Leadership. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Love your job. actual responsibilities of a concierge will vary depending on where they work Skills : Manager, Sales , Receptionist , Excellent Customer Care. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Password Show. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Skills : Management, Accounts Receivable, Accounts Payable. Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. Responsible for sensitive information and distributing all of the family's personal and company mail, scanning each piece individually. Assist with the direction and supervision resident move ins and move outs. Also Concierge Jobs. Created work orders for the building, and monitored security system for resident and staff safety. That means it … Answered customer questions in a professional and customer oriented manner. Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. Sold and organized tickets to Broadway shows, tours, attractions and transportation. 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